Cookie Policy

Cookie Policy

What is a cookie? 
A cookie is a small text-based file that is downloaded and stored on your computer, mobile or similar device and contains information about your navigation on the website.

Why do we use them?
We use cookies to give you the full functionality of the website, to customize your user experience, perform analytics and improve our services. Cookies are also used to deliver personalized advertising on our website, newsletters and via social media platforms.

Who is responsible for placing cookies on our website?
All cookies have a publisher which tells you who the cookie belongs to. Some cookies are placed on the websites by us, such cookies are called “first party cookies”, others are placed on the website by another organization, with our permission. Such cookies are called “third party cookies”. 

For how long are cookies stored?
Cookies can be stored for varying lengths of time on your browser or device. Temporary cookies are stored in your device until you close your browser. Permanent cookies have an expiration date and when this date has passed, the cookie is deleted.

What types of cookies do we use?
Essential Cookies operate automatically to ensure basic web navigation, and cannot be opted out of. Performance, Analytics and/or Marketing Cookies enhance your experience on our site by personalising the content that you view and presenting you with relevant offers. These are optional cookies.

How to manage your cookie consent in “Cookie Preferences”?
You can manage your cookie consents in “Cookie Preferences” at the bottom of this website. You can accept all three categories of cookies or only one of them if you prefer. By agreeing to a category of cookies, you consent to all cookies in this category (see detailed cookie list below).  You can change your preferences and refuse cookies at any time in Cookie Settings.

If you choose to "Accept All Cookies", you accept all cookie categories, and agree that we share this information with third parties. This may in some cases mean your data will be processed outside the EU/EEA. If you choose “Only required cookies” no other cookies than the ones categorized as “strictly necessary” will be placed on your device.

Cookie category list

Essential Cookies:

Analytics, Performance and Marketing Cookies:

Cookie Name Cookie Description
_acloggedin Supports login by Acuity Scheduling client if the client has an account
ACUITY_CART Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity
_client_acloggedin Supports login by Acuity Scheduling client if the client has an account
_dd_cookie_test Tests if cookies are supported
_dd_s Tracks browser errors
_dd_site_test Tests if cookies are supported
_grecaptcha Helps reduce spam in Acuity Scheduling
_ssid Remembers devices for anti-fraud purposes
CART Shows when a visitor adds a product to their cart
CHECKOUT_WEBSITE Identifies the correct site for checkout when checkout on your domain is disabled
client_username Remembers a logged in Acuity Scheduling client's username between visits
clientUser Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients
Commerce-checkout-state Stores state of checkout while the visitor is completing their order in PayPal
Crumb Prevents cross-site request forgery (CSRF)
hasCart Shows what the visitor has in their cart
Locked Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
orderStatusSessionToken Authenticates a visitor who logs into an order status page.
PHPSESSID Securely authenticates a visitor during their checkout in Acuity Scheduling
RecentRedirect Prevents redirect loops if a site has custom URL redirects.
remember_client Remembers Acuity Scheduling client’s login details if they have an account
siteUserCrumb Prevents cross-site request forgery (CSRF) for logged in site users
SiteUserInfo Identifies a visitor who logs into a customer account
SiteUserSecureAuthToken Authenticates a visitor who logs into a customer account
squarespace-announcement-bar Prevents the announcement bar from displaying if a visitor dismisses it
squarespace-popup-overlay Prevents the promotional pop-up from displaying if a visitor dismisses it
squarespace-video-player-options Remembers video player selected preferences (volume, playback speed, and quality)
ss_cookieAllowed Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies
ss_sd Ensures that visitors remain authenticated during their sessions
Test Investigates if the browser supports cookies and prevents errors
TZ Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.
Cookie Name Purpose
ss_cid Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt Identifies unique visitors and tracks a visitor’s sessions on a site